Case Study
EPOS Till System
Bruno’s Fish & Chips has run on a Beewise EPOS till system for the past 7 years, from the till first going in on the counter to the setup serving the queue out the door on a Friday night. The system handles everything from quick-fire order entry at peak times to end-of-day reporting, so Bruno can see exactly what’s selling without wading through paperwork.
As the shop has grown, Beewise has kept the till setup growing with it adding a second handheld terminal for the takeaway counter, updating menu items and pricing in minutes rather than hours, and making sure staff can be trained on the system in a single shift. No long call centre waits, no generic support script just a system built around how a busy fish and chip shop actually runs.
7 years running on Beewise EPOS
Card Payment Machines
Alongside the till, Bruno’s takes card and contactless payments through Beewise’s payment terminals, fully integrated with the EPOS system so sales, refunds, and end-of-day totals reconcile automatically, with no manual matching between a card machine printout and the till roll.
With more customers paying by card and contactless than ever, having a payment terminal that doesn’t drop connection during the Friday night rush matters. Beewise’s card machines are built for exactly that environment, with fast, reliable authorisation and next-day settlement, so Bruno’s is never left waiting on funds to land.
90 % of transactions now taken by card/contactless
Merchant Services & Ongoing Support
Beyond the hardware, Bruno’s benefits from Beewise’s merchant services, with competitive transaction rates reviewed regularly, transparent fees with no hidden charges, and a dedicated support line whenever something needs sorting. Over 7 years, that ongoing relationship has meant hardware upgrades happen proactively, not after something breaks mid-service.
For Bruno, it comes down to trust: one provider for the till, the card machine, and the merchant account behind it, rather than three different companies to chase when something goes wrong.
“We’ve been with Beewise since day one; the till just works, the card machine just works, and if it doesn’t, someone actually picks up the phone. Seven years on, I’ve never had a reason to look anywhere else.” – Bruno, Bruno’s Fish & Chips, Canvey Island
For Bruno, it comes down to trust: one provider for the till, the card machine, and the merchant account behind it, rather than three different companies to chase when something goes wrong.
Up to 40% saved on essential merchant services
Frequently Asked About Beewise
Answers to the questions independent takeaways and restaurants most often ask about EPOS tills, card machines, and merchant services.
A Beewise card payment machine lets you accept chip and PIN, contactless, and mobile wallet payments (Apple Pay, Google Pay) alongside cash, with fast authorisation and next-day settlement into your account. Integrating it with your EPOS till, as Bruno's has done, means sales automatically reconcile without manual till counts, saving time at close of business every day.
Beewise supplies and supports EPOS till systems and card payment terminals suited to independent food and hospitality businesses. From a single countertop till and card reader for a small shop, through to multi-terminal setups with handheld devices for busier sites like Bruno's, which uses both a main counter till and a handheld unit for takeaway orders.
Beewise reviews merchant service fees and transaction rates on an ongoing basis, so customers aren't left on outdated pricing as their business grows. Bruno's Fish & Chips has saved on essential merchant services over their 7 years with Beewise thanks to this regular review, along with transparent, no-hidden-fee billing.
Every Beewise till and card machine customer gets ongoing support for hardware, software updates, and menu or pricing changes, not just a one-off installation. For long-standing customers like Bruno's, that has meant proactive hardware upgrades and same-day help whenever an issue comes up, keeping downtime at the till to a minimum.